Return Policy

Return Policy


You may contact our Customer Care within 48 hrs of having received the product and request a return/exchange (As per the Privacy Policy). We shall arrange for the products to be collected from the delivery address through courier and shall process the return/exchange subject to receipt of the products at our end in unused condition and in its original packaging along with the invoice, failing which return/ exchange or refund may not be possible.


For returns through courier collection; you will be given a docket number at the time of collecting the products, which is to be retained for future reference.


In the event that the return does not comply with the return policy of Genial Larco, you will not be entitled to any replacement or refund of the amounts already paid. Genial Larco reserves the right to withhold the amount already received.

Free Shipping

Your order can be shipped to you with absolutely no shipping or handling charges to any address. This can make quite a difference in your overall cost of an item.

Order Return

We make returns easy. We want you to go for a trial run with your new products, confidently knowing you can easily return your purchases for any reason within 30 days.

Cash On Delivery

You can use our Cash on Delivery (CoD) facility. It allows you to pay your invoice amount in cash at the time of actual delivery to your doorstep.

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